Bank DKI Wins Regional Development Bank Award with Best Corporate Reputation in 2023

Published: January 26, 2023

Jakarta – Bank DKI started 2023 with brilliant achievements. Bank DKI did not hesitate to win 11 (eleven) award categories at once, including 5 (five) award categories as Best BPD Rank I. One of the special things, Bank DKI was named The Best Regional Bank in Corporate Reputation 2023. This award was received directly by the President Director of Bank DKI, Fidri Arnaldy at the "6th Satisfaction, Loyalty, Engagement and Corporate Reputation Awards 2023", at the ShangriLa Hotel Jakarta, Wednesday (25/01/2023).

Not only did it win the award as the Regional Development Bank (BPD) with the Best Corporate Reputation in 2023, Bank DKI also won a number of awards as the Best BPD Rank I in several other categories, including The Most Reputable Region Bank in Innovation, The Most Reputable Region Bank in Good Management & Leadership, The Most Reputable Region Bank in CSR, The Most Reputable Region Bank to Implement Green Banking.

The President Director of Bank DKI, Fidri Arnaldy, expressed his gratitude to all customers, work partners and stakeholders of Bank DKI who have trusted Bank DKI's products and services. "This award is a valuable appreciation for Bank DKI's commitment to consistently maintaining a positive image of the organization, which we realize through developing and innovating corporate communication strategies and adapting to the latest communication trends. Especially in 2023, with the theme Transformation Towards a Digital Ecosystem & Professional Human Resources, Bank DKI is ready to continue to provide innovation through synergy and collaboration with various parties, including maximum efforts to maintain the positive reputation of the company that has been built." Fidri said.

At the same event, Bank DKI also won a number of award categories in the field of customer service and satisfaction, including The 2nd Most Satisfying Region Bank in Teller Service, The 2nd Most Satisfying Region Bank on ATM Service, The 3rd Best Region Bank in Customer Satisfaction, 3rd Most Satisfying Region Bank on Mobile Banking, 3rd Most Satisfying Region Bank in Customer Service, and The 3rd Region Bank With Strong Customer Engagement.

For your information, the award was given based on the results of a survey conducted by MRI in collaboration with Infobank on 1,437 respondents who were bank customers spread across eight major cities, namely Jakarta, Surabaya, Bandung, Semarang, Medan, Balikpapan/Samarinda, Makassar and Palembang. The survey was conducted between October 2022 and December 2022 using quantitative methods through face-to-face interviews. Sampling was carried out using the intercept method in public areas and crowded places.

Bank DKI Corporate Secretary, Arie Rinaldi, added that this award is an encouragement for Bank DKI to continue to adapt to face business challenges in 2023. "Preparing for the challenges in 2023, Bank DKI will continue to innovate and optimize synergy and collaboration with BUMD and DKI Jakarta Provincial Government and other parties. In addition, through the spirit of transformation towards a digital ecosystem, Bank DKI is always committed to presenting innovative digital banking products and services that make things easier for customers, work partners and stakeholders," concluded Arie.