How Can We Help You Today?

Customers can open an account at a Bank Jakarta Branch Office or through the JakOne Mobile application with various account options available.

Bank Jakarta offers a variety of savings products tailored to customer needs, including personal and business savings accounts, with both conventional and sharia options.

Download the JakOne Mobile application, complete the registration process according to the instructions, and activate it using your registered account information.

Monthly administration fees and minimum balance requirements vary depending on the account type. Complete information can be found on each product page.

Information about Bank Jakarta product and service promotions is available on the Promotions page of the Bank Jakarta website.

Customers can use the "Branch & ATM Locator" feature.

Immediately contact Bank Jakarta Contact Center at 1500-351 to block your card and protect the security of your account.

Information regarding career opportunities is available on the Careers page of the Bank Jakarta website.

Bank Jakarta is a financial institution licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI). Bank Jakarta is also a member of the Indonesia Deposit Insurance Corporation (LPS).

Customers can submit complaints through the Contact Center at 1500-351, official email, official social media channels, or by visiting the nearest Bank Jakarta branch office.