Bank DKI Supports Non-Cash Transactions for Emergency Ambulance Payments
Jakarta, July 19 2020Published: 19 July 2020
Providing easy transactions for DKI Jakarta residents who need health services, Bank DKI supports the DKI Jakarta Provincial Government Health Service's Emergency Ambulance (AGD) payment system which can now be done non-cash through Bank DKI e-channel services such as JakOne Mobile, Virtual Account and Bank DKI ATM Debit via EDC machines, said Bank DKI Corporate Secretary, Herry Djufraini in a written statement in Jakarta, (16/07).
Bank DKI Corporate Secretary, Herry Djufraini said, this is a form of Bank DKI's commitment to continue to support the DKI Jakarta Provincial Government and support the Health sector in DKI Jakarta. "With this cashless ambulance payment service, people who use AGD services no longer need to use cash, considering that during the current Covid-19 pandemic, cash has the potential to be a medium for spreading the Covid-19 virus," said Herry.
As is known, Bank DKI also supports the financial transactions of the Technical Implementation Unit (UPT) of the DKI Jakarta Provincial Health Service which includes payroll/salary payments and credit facilities. "We believe that Bank DKI is not only a business entity, however, Bank DKI is part of the extended DKI Jakarta family," concluded Herry.
Win the Best Service Award
Bank DKI succeeded in becoming champion of the Regional Development Bank (BPD) group in the "Bank Service Excellence Monitor (BSEM) 2020" survey by Infobank Magazine in collaboration with Marketing Research Indonesia (MRI).
The quality of service assessed in BSEM includes walk-in channel aspects (security guard, teller, customer service, branch telephone, branch ATM, and convenient branch experience), and electronic banking (mobile banking, internet banking, SMS banking, and call center).
In the walk in channel aspect, Bank DKI achieved a perfect score of 100% in the Branch ATM category. Furthermore, in the electronic banking aspect, the performance and features of Bank DKI's mobile banking, namely JakOne Mobile, make the bank led by Zainuddin Mappa as main director superior compared to other BPDs. Overall, the total score achieved by Bank DKI was 80.06%.