In line with the Governor of DKI Jakarta, Bank DKI ensures that customer data and funds remain safe

Jakarta – Bank DKI ensures that customer funds and data remain safe. This statement is in line with what was conveyed by the Governor of DKI Jakarta, Pramono Anung, some time ago. The President Director of Bank DKI, Agus H Widodo, reiterated that the confidentiality and security of customer data and funds is maintained, without experiencing disruption during the system recovery period.

"Bank DKI upholds the principle of prudence and understands the importance of maintaining the trust given by its customers, therefore we are committed to continuing to provide the best service by ensuring that all customer information and funds remain safe and protected," said Agus.

Agus added that Bank DKI continues to take accelerated steps so that the recovery process runs optimally and all Bank DKI services can return to normal operation and can be used by customers, as soon as possible.

Previously, DKI Jakarta Governor Pramono Anung responded to Bank DKI's service via the JakOne Mobile application which had experienced problems. He ensures that Bank DKI customer funds are safe.

Meanwhile, Bank DKI has begun the process of gradually restoring services. The first stage to open is the Off-Us ATM service, which can be used again starting Monday, April 7 2025.

Bank DKI ATM services have been fully restored and can be used normally again, including inter-bank transfers and payment of various bills. Bank DKI continues to monitor system performance to ensure services run optimally and stably.

On this occasion, Agus also expressed his appreciation and respect for the trust and good relationships that have been established with all customers. He also emphasized that the sustainability and quality of relationships with customers is the main concern of the Company's Management.

"Bank DKI really appreciates and respects the trust that has been given by its customers. This trust is the main foundation for us to continue to improve the quality of the best services in a sustainable manner," concluded Agus.

Tagging: Bank DKI, Bank DKI ATM, Bank DKI customers, Bank DKI system recovery, Pramono Anung