Encouraging Information Openness, Bank DKI Wins Best PR in Digital Transformation Award

Jakarta – Achieving achievements in early 2024, Bank DKI received an award as Best Public Relations in Digital Transformation Initiative to Expand Accessibility and Increase Value Added Products and Services, (Category: Regional Bank) to the Head of Bank DKI's Investor Relations Division, Fakhrurroji for Bank DKI's active efforts in building company publications through innovation and conveying information to the public in a positive manner. This award was given by the CEO of Warta Ekonomi Group at the 2024 Indonesia Public Relations Awards (IPRA) in Jakarta on (25/1).

The IPRA 2024 award is given to corporate public relations who have an excellent role and function in improving the quality of the company amidst increasingly tight industrial competition and Indonesia's economic conditions which are starting to improve. Director of Technology and Operations and Acting Principal Director of Bank DKI, Amirul Wicaksono, said that as a financial services business actor, Bank DKI always builds open communication with all stakeholders, provides protection to consumers through transparency of product and service information and excellent handling of customer complaints.

Furthermore, he also said that in facing the era of digitalization, banks are required to continuously provide banking services that provide convenience to customers and consumer protection through transparent and open communication. This award is a form of recognition of Bank DKI's commitment to consistently building communication and information openness by conveying information transparently, accurately and clearly, as a form of our responsibility to all stakeholders, shareholders and society in general.

"Through the digital transformation carried out by Bank DKI, information and communication management prioritizes the importance of information disclosure in an accurate and measurable manner to build a good company reputation considering that Bank DKI is a financial services institution that is supervised by regulators such as the Financial Services Authority (OJK) and Bank Indonesia (BI)," said Amirul.

Bank DKI Corporate Secretary, Arie Rinaldi expressed his appreciation for the award given. Arie said that the role of public relations is very important in the digital era and must always adapt and innovate in maintaining company and public relations to maintain the continuity of the company's business activities.

Apart from that, Bank DKI also continues to actively disseminate various information regarding the security of digital banking transactions and transparency of product and service information. "Bank DKI has high concern for consumer protection, especially amidst the rise of cyber crime by continuing to provide education to customers and the wider community," said Arie.

"Along with sustainable growth, Bank DKI remains committed to maintaining strong relationships with all elements. Bank DKI realizes that trust and open communication are very important in building long-term partnerships, and will continue to prioritize these values ​​in interactions with all communities and stakeholders," concluded Arie.