Collaboration with PRIMA Network, Bank DKI Customers Can Now Withdraw Cash Without a Card on the Bank BNI and CIMB Niaga ATM Network
Jakarta, December 07 2022Published: 07 December 2022
Jakarta – Bank DKI has once again demonstrated its commitment to providing the best service to its customers, especially digital services, through collaboration with PT Rintis Sejahtera (PRIMA Network). Now Bank DKI customers can make Cardless Cash Withdrawals or cash withdrawals without cards between banks at 16,138 Bank BNI ATM networks, and 4,344 CIMB Niaga ATM networks with the PRIMA logo anywhere, throughout Indonesia.
The cooperation signing ceremony which took place in Jakarta (7/12) was also attended by the President Director of Bank DKI, Fidri Arnaldy, Director of Technology & Operations of Bank DKI, Amirul Wicaksono, President Director of PT Rintis Sejahtera, Iwan Setiawan, and Suryono Hidayat as Marketing Director of PT Rintis Sejahtera. "This collaboration aims to make transactions easier for Bank DKI customers. Through the mobile cash feature on the JakOne Mobile application, Bank DKI customers can now make cardless cash withdrawals at ATM machines, as well as CRM machines on the Bank BNI and CIMB Niaga ATM networks spread throughout Indonesia," said Bank DKI President Director, Fidri Arnaldy.
Fidri also invited the public to use the latest version of the JakOne Mobile super app with various features that are ready to answer people's non-cash transaction needs, such as opening or adding savings accounts without the need to go to a branch office, online bill payments and shopping, QRIS transactions, inter-bank transfers, transfers via BI Fast, loyalty points, top up electronic money, giving alms/donations, submitting and setting ATM card limits, blocking ATM cards, opening online deposits, and what is currently being collaborated with the PRIMA network, namely cardless cash withdrawal services.
For information, to make cash withdrawals without a card at Bank BNI and CIMB Niaga ATMs with the PRIMA logo, customers can select the "Cash Withdraw" feature on the JakOne Mobile application, then select the ATM network to be used, and the choice of fund source and withdrawal amount. After inputting the PIN, users can follow the next steps as stated on the respective ATM screen.
On the same occasion, Bank DKI's Director of Technology and Operations, Amirul Wicaksono, expressed his appreciation for the collaboration that exists between Bank DKI and the PRIMA network in providing banking transaction needs for Bank DKI customers. This is also part of the realization of the transformation that Bank DKI has been carrying out since 2021, especially in the fields of technology and digital banking. "In terms of digital service standardization, in 2022, Bank DKI will also obtain ISO 27001:2013 Information Security Management System certification for providing JakOne Mobile Super Apps services, so that apart from being comfortable and reliable, Bank DKI's JakOne Mobile application has also been tested for security." said Amirul.
Bank DKI Corporate Secretary, Arie Rinaldi added, Bank DKI welcomed the inauguration of cardless cash withdrawals with PT Rintis Sejahtera (PRIMA network) as a collaboration. Previously, Bank DKI had successfully collaborated with Bank BCA to utilize Cardless ATM Deposits and Cash Withdrawals in the 16,839 BCA ATM network spread throughout the archipelago. In line with this, this collaboration is an adaptive step for Bank DKI in meeting the needs and changes in customer behavior patterns towards digital. "Welcoming 2023, Bank DKI continues to be committed to providing digital banking service innovation by optimizing security and convenience for customer transactions," concluded Arie.