Bank DKI Holds Expert Talk Series with the theme of Big Data and Artificial Intelligence

Jakarta - As a response to rapid developments in the field of Big Data and Artificial Intelligence (AI), Bank DKI again held a workshop entitled "Becoming Data-Driven Organization Through Big Data & Artificial Intelligence" on Wednesday (18/08), which was attended by speakers who were industry practitioners with expertise in the field of Data and Artificial Intelligence.

The event, which was held at the Bank DKI Learning Center, which can also be accessed via live streaming via the Bank DKI YouTube channel, was also attended by the Head of the DKI Jakarta BUMD Development Agency (BP-BUMD), Nasruddin Djoko Surjono as the keynote speaker. In his session, Nasruddin expressed his appreciation for Bank DKI's initiative to organize this event. "The development of AI and Big Data has revolutionized various sectors, from business, health, to finance, as well as the importance of utilizing this technology in increasing organizational efficiency, including all BUMDs in DKI Jakarta Province," said Nasruddin.

On this occasion, Bank DKI's Director of Technology and Operations, Amirul Wicaksono, conveyed Bank DKI's positive response to the use of big data and artificial intelligence technology. "Bank DKI is ready to adopt this technology intensively in order to support company performance by providing services and presenting the best products for all customers, and of course while maintaining the privacy and security of all customers' data as a form of company integrity," said Amirul.

Present as a resource person was PT Cloudera's Senior Solutions Engineer, Rudy Tanuwijaya, discussing the relationship between big data and the journey concept by explaining that customer data is the main key to providing a better customer experience. The journey towards this improvement requires careful preparation, including in terms of data management and the data life cycle. The right solution must be prepared to offer a better experience for customers.

Vice President Data Management of Bank Central Asia (BCA), Suwandi, also gave his views on Bank BCA which has implemented the concept of a data-driven organization for more than 20 years, that if Big Data is not used properly it will be useless, so organizations or companies must be ready to make good use of it. Suwandi also emphasized the importance of ethics in using data so that customers continue to trust the company. The success of a data-driven organization can only be achieved through a combination of data culture and technology.

Telkomsel's Head of Analytics & Campaign, Eksi Nadiasti, shared her experience regarding Big Data at Telkomsel, where the journey of implementing Big Data in the Company was tailored to the organization's needs. Every step taken is designed so that Big Data can support company operations, as well as provide added value for customers and the wider business ecosystem.

Through this workshop, Bank DKI hopes to provide knowledge for Bank DKI personnel regarding the development of Big Data and Artificial Intelligence as well as trigger innovation to participate in adopting these technological developments in the field of daily work. Apart from that, it is hoped that this can also encourage all DKI Jakarta BUMDs to increasingly utilize Big Data and AI technology in their business processes. Sinergi antar BUMD sangat diperlukan untuk mewujudkan visi Jakarta sebagai kota bisnis bertaraf global dan kota cerdas yang mampu bersaing di kancah internasional.