Bank DKI Wins Indonesia Best Bank 2024 Award

Jakarta – Bank DKI has again won an award for its positive performance and sustainable innovation. This time, Warta Ekonomi gave the award as Indonesia Best Bank 2024 for Encouraging Innovations to Expand Service Convenience and Accessibility in the KBMI 2 Regional Development Bank category, at the Indonesia Best Bank Awards 2024 which was held in Jakarta on Wednesday (31/07). Apart from this award, Bank DKI also won an award at the Indonesia Most Acclaimed Companies Awards 2024 as Outstanding Digital Transformation to Expand Banking Service Accessibility (Category: Regional Bank, KBMI 2), from Warta Ekonomi for the digital transformation carried out by the Company consistently.

In his written statement, the President Director of Bank DKI, Agus H. Widodo dedicated the award received to all stakeholders, especially customers, shareholders and business partners who continue to place their trust in Bank DKI. "This achievement is certainly an encouragement for Bank DKI to continue to innovate in providing banking products and services that are able to answer the banking needs of Bank DKI customers and work partners. This award also reflects our commitment to supporting economic growth and regional development through inclusive and sustainable banking services," he said. Agus added that Bank DKI continues to be committed to expanding the reach of banking intermediation and increasing the added value of products and services, including through various synergy measures.

Indonesia Best Bank 2024 was awarded to Bank DKI after going through a series of evaluation processes by Warta Ekonomi's independent jury team using two methods, namely desk research and media monitoring. Desk research with a quantitative approach based on the 2022 and 2023 annual reports or 2023-2024 financial reports published by the company. Meanwhile, media monitoring uses a qualitative approach based on the results of analysis of positive news regarding banking performance during 2023 to June 2024. Meanwhile, Indonesia Most Acclaimed Companies 2024 is based on assessing positive sentiment regarding the successful implementation of company product/service innovation, with assessment indicators, including reputation, benefits of products/services provided, competitive mindset, and use of digital technology.

Bank DKI Corporate Secretary, Arie Rinaldi said that the two awards received had helped encourage Bank DKI to develop innovative products and services and strengthen its position to become the bank of choice for the people of Jakarta. "Bank DKI is committed to continuing to innovate in digital banking products and services that make things easier for customers, business partners and other stakeholders. By continuing to update and improve digital services, Bank DKI is determined to be the first choice in meeting customer banking needs," concluded Arie.

Actively Expand Digital Services

Bank DKI continues to initiate development and innovation of digital-based products and services to expand accessibility, including the development of JakOne Mobile, JakCard card-based electronic payments, support for MSMEs with the JakOne Abank agency system, including various collaborative efforts such as integrated payment electronification in transportation modes, tourist attractions managed by the DKI Provincial Government, digitalization of market payments managed by Perumda Pasar Jaya, and various digital collaborations with BPD, BUMD and other entities. Most recently, Bank DKI also introduced the Jakarta Tourist Pass as a digital solution based on electronic cards (JakCard) and applications (JakOne Pay) designed to provide convenience for tourists, such as accessing information on popular destinations, transportation, payments and other tourism services in Jakarta.