Continuing to Serve Customers, Bank DKI Implements PSBB Procedures
Jakarta, May 04 2020Published: 04 May 2020
Responding to the large number of customer visits at the Bank DKI Service Office, Bank DKI Corporate Secretary Herry Djufraini in his written statement in Jakarta (04/05) said that customers who come are still served by following Large-Scale Social Restrictions (PSBB) procedures, such as having to wear masks and carry out physical distancing or maintaining a distance of at least 1 meter. For this reason, Herry appealed to customers who come to visit the DKI Bank Service Office to comply with the PSBB provisions.
Herry further said that the large number of customer visits was due to limited operational activities with the transfer of Service Offices, adjusting operational hours from 08.30 to 14.00 WIB. This step was taken as part of the implementation of PSBB in Jakarta. Overall, as of May 4 2020, the number of Bank DKI service offices still operating was 50 service offices in Jakarta and includes large cities such as Bandung, Surakarta and Gresik.
Bank DKI also provides banking services through mobile branches at a number of points, including rental flats (RUSUNAWA) in DKI Jakarta. Banking services provided by Bank DKI continue to follow procedures for preventing and handling Covid-19. Herry said, "Bank DKI continues to serve flat-dwelling customers through scheduled mobile branches. Bank DKI's services in flats aim to improve Bank DKI's banking services to flat-dwelling residents, including receipt of flat rent, water and electricity levy payments."
He also again appealed to customers to make non-cash transactions using the JakOne Mobile application for individual customers and the Cash Management System for agency and corporate customers. "We urge this as a form of prevention and protection for Bank DKI customers and employees through limiting physical contact so that it can significantly reduce the spread of Covid-19," said Herry.
Customers can make transfer transactions between accounts or between banks, pay various bills from home using JakOne Mobile. With JakOne Mobile, prospective customers can also open online savings or deposit accounts with more attractive interest and can do this without having to visit a Bank DKI service office.